Privacy Policy

This Privacy Policy applies to the following websites, applications, and stores (together, the “Services”):

All Services are owned and operated by the business registered in the Republic of Albania under business registration number (NUIS) L71703038D (the “Company”, “we”, “us”, or “our”).

1. Our approach to your data

We have deliberately designed our Services to collect and retain as little personal data as possible. We do not store any personal information on our own servers. Any personal data that is processed in connection with the Services is handled by the trusted third-party providers described below, each under its own privacy policy.

This Privacy Policy is provided in accordance with Law No. 124/2024 of the Republic of Albania “On Personal Data Protection”, which is aligned with Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).

2. Who is the data controller

The Company (NUIS L71703038D), established in Albania, acts as the data controller for the limited processing described here. You can contact us using the details in Section 11.

3. What data is processed and why

We do not maintain our own databases of personal information. Data is processed only through the following third-party tools and only to the extent necessary to operate the Services:

3.1 Website analytics — Google Analytics

All of our websites use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies and similar technologies to help us understand how visitors use our websites (for example, pages visited, approximate location derived from IP address, device and browser type, and session duration). This information is processed by Google on our behalf and is used by us only in aggregate to improve our Services. We do not use it to personally identify you. For more information, see Google’s Privacy Policy at https://policies.google.com/privacy.

3.2 Account sign-in for the ebook store — Facebook Login

The ebook store operated on ketident.com offers sign-in via Facebook Login, provided by Meta Platforms. When you choose to log in with Facebook, Meta shares with the store a limited set of profile information that you authorize (typically your name, email address, and profile identifier). This is used solely to authenticate you and enable your access to purchased ebooks. We do not store this information on our servers. Your use of Facebook Login is also governed by Meta’s Privacy Policy at https://www.facebook.com/privacy/policy.

3.3 Payments and refunds — Paddle

Purchases in the ebook store are processed by Paddle (Paddle.com), which acts as our Merchant of Record. This means Paddle is the reseller of the products and is the party that collects and processes all payment and billing information (such as your name, billing address, email, and payment details), issues invoices, handles applicable taxes, and processes refunds. We never receive, see, or store your full payment card details. Payment processing is governed by Paddle’s own terms and privacy policy, available at https://www.paddle.com/legal/checkout-buyer-terms and https://www.paddle.com/legal/privacy.

3.4 Applications built on Trello and Atlassian

The applications represented on gtola.com and exportdatawiz.com are built to run on the Trello and Atlassian platforms. These applications store only non-sensitive data, and they store it either within your Trello or Atlassian account or locally in your own web browser. We do not retain or store this data on our servers. Any data the applications interact with (including the content of your Trello boards, Atlassian projects, or the data you choose to import or export) remains within the Atlassian/Trello environment, in your browser, or is processed transiently during the requested operation. Your use of the underlying platform is governed by Atlassian’s terms and privacy policy, available at https://www.atlassian.com/legal/privacy-policy.

4. Legal bases for processing

Where Albanian law (aligned with the GDPR) requires a legal basis, we rely on:

5. Cookies

Our websites use cookies and similar technologies, primarily for analytics (see Section 3.1) and, on the ebook store, for authentication. You can control or delete cookies through your browser settings and, where presented, through any cookie banner on the site. Disabling cookies may affect certain features.

6. Sharing and international transfers

We do not sell your personal data. Data is shared only with the third-party providers named above (Google, Meta, Paddle, and Atlassian), each acting under its own privacy framework. Because these providers operate globally, your data may be processed outside Albania, including in countries that these providers certify as offering appropriate safeguards. Each provider is responsible for the lawful transfer of data it processes.

7. Data retention

Because we do not store personal data on our servers, we do not retain it ourselves. Retention of any data is governed by the policies of the relevant third-party provider (Google, Meta, Paddle, or Atlassian).

8. Your rights

Subject to Law No. 124/2024 and the GDPR, you have the right to:

9. How to make a data removal request

All requests to remove or delete data — across all of our Services — should be sent by email to admin@gtola.com. Please include enough detail for us to identify the relevant account or data. Where the data is held by a third-party provider, we will direct or assist your request to that provider as appropriate.

10. Children

Our Services are not directed at children, and we do not knowingly process the personal data of children. If you believe a child has provided personal data, please contact us at admin@gtola.com so the matter can be addressed.

11. Contact

For all privacy questions, to exercise your rights, or to request data removal, contact us by email at admin@gtola.com.

Registered business: NUIS L71703038D, Republic of Albania.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is the one published on this page. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.